Ace Hardware Is Using AI To Make Store Associates Smarter: Here’s How

Ace Hardware has quietly deployed one of brick-and-mortar retail's most ambitious frontline AI tools. Hey ARMA is an AI ...
Retail Dive

Ace Hardware’s new experiential store model to be ‘immersive shopping experience that you can’t find anywhere else’

Ace Hardware is preparing to launch a new experiential store model. Dubbed Elevate Ace, CEO John Venhuizen on Thursday said the home improvement retailer plans to invest over $1 billion to add the ...
Total Retail

Ace Hardware Launches AI Assistant to Strengthen In-Store Service

Ace Hardware, the world's largest hardware cooperative, has launched Hey ARMA, an artificial intelligence-powered assistant ...
Retail TouchPoints

Ace Hardware Deploys AI Tool for Associates in 2,300 Stores

Ace Hardware has introduced “Hey ARMA,” providing real-time support via handheld devices for associates in 2,300 Ace Hardware ...

From the mundane to the magical, hardware stores are full of possibilities

I’ve got a thing for hardware stores. Not the big-box behemoths like Home Depot or Lowe’s, necessarily (although those can be ...