Despite consumers largely being skeptical of AI, this past holiday shopping season was the catalyst for the era of intelligent shopping.

The future of physical retail is not stores without people, but stores where people are empowered by AI to do their best work.

AI assistants have emerged as the key public-facing facet of the most dominant tech movement in recent memory. General-purpose tools like ChatGPT and Google Gemini may be the best known and widely ...

Attracting artificial intelligence shopping agents boils down to following the “know your customer” maxim while turning it on ...

Those features are on top of shopping updates from AI platforms like OpenAI's ChatGPT and Google Gemini. In one of the season's most talked-about launches, Google this month introduced an AI agent ...

Traditional methods of online shopping have included keyword searches, filters, and cross-platform comparison by hand. Recent advancements, however, point to a move toward agentic commerce, in which ...

AI agents can place orders for you and find deals, saving time. But experts wonder whether the risks outweigh the benefits. AI agents can also impact retailer traffic. In late October, OpenAI launched ...

Artificial intelligence proved to be a widely used tool during the 2025 holiday season, with retail, travel, financial services and the tech and software industries experiencing triple-digit growth in ...

NEW YORK – Major retail chains and tech companies are offering new or updated artificial intelligence tools in time for the holiday shopping season, hoping to give consumers an easier gift-buying ...