AI receptionist platform proves artificial intelligence can reliably handle real customer conversations at scale.

As remote and hybrid work becomes increasingly common, conference calling services have become necessary tools for effective collaboration in many organizations. Options abound, but not all offer the ...

David Pogue is a six-time Emmy winner for his stories on "CBS Sunday Morning," where he's been a correspondent since 2002. Pogue hosts the CBS News podcast "Unsung Science." He's also a New York Times ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...

Plans to expand a video call service to deal with domestic abuse crimes could encourage victims to stay within the criminal justice system, a charity has said. In July the PSNI said a pilot scheme - ...

How to Find a Good Wake Up Call Service +5 Alternatives Your email has been sent We’ve all been there: snoozing our alarm to catch a few extra minutes of rest, only to fall back asleep by accident.

Oh, the lengths some people will go to get better customer service. Like recording phone calls with a customer service agent. Robert Grunfeld, who had a ticket on a United Airlines flight from Newark, ...

A controversial app that claims to pay people for recordings of their phone calls, which are then used to train AI models, could soon return after being disabled due to a significant security flaw.

BSNL has launched its Voice over Wi-Fi (VoWiFi) service nationwide from January 1, 2026, enabling subscribers to make and ...

Wi-Fi can easily serve as a backup for your cellular network for calling and texting, especially if you find yourself without signal. Mike Sorrentino is a Senior Editor for Mobile, covering phones, ...