To deliver innovative, customer-centric solutions through design thinking, we must begin with empathy. In its simplest and purest form, empathy enables us to not only experience and understand another ...

Design thinking, with its focus on problem-solving in a structured way, can help ready students for the workplace – and doesn’t require a curriculum overhaul, writes Asrif Yusoff ...

At its root, design thinking addresses the critical areas of who, what, how and why. But, it needs to start with the customers' needs. Design thinking has been around for years, but the methodology ...

Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework for solving problems across business, education, entertainment, and more. This story, ...

In the early 2000s something new appeared on the education scene, adapted from the worlds of innovation and business where it was developed. It was called, simply and descriptively, design thinking.