The IRS’s new modernization arm will design a series of pilot projects simplifying business processes and taking the agency paperless to improve the taxpayer and employee experiences. While the ...

We often hear about digitalization as an important initiative for organizations today, but while there is widespread agreement on its importance, there’s less clarity around what digitalization means.

Digitalization has become essential for modern businesses. With technology altering the business landscape, going digital is no longer just an option but rather a precondition to staying competitive.

The IRS's new Taxpayer Experience Office is already working with its IT, digitalization and policy shops to identify projects that will produce the most modernization.

As the world does its best to move on from the pandemic, one of the lasting legacies for many advanced economies has been greater adoption of digital technologies. Working from home is now common, and ...

There has been incredible progress in supply chain digitalization over the last several years. Technologies that were considered novel just a few years ago are now common while a host of new solutions ...