Martin O’Malley, then the governor of Maryland, ran a meeting of StateStat, the state version of the performance management program he had created as mayor of Baltimore. “Stat” management programs, ...
In Certainty, a new book by retired CIA Chief of HR Mike Mears, the preface includes a brief story about a call from the agency’s deputy director, who asked, “Mike, why is it that when I pull the ...
In August 1993, President Bill Clinton signed the Government Performance and Results Act, a pioneering piece of legislation that required federal agencies to create strategic plans, set annual goals ...
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