An insurance company blunder has caused significant confusion among customers, with some anticipating refunds and others ...

The email - which looks to have been sent to a fair few Hasting Direct customers - says that customers have been "overcharged ...

Hastings Direct is not sure how the mistake happened. A spokesperson told The Register that the email regarding a refund on ...

Hastings Direct sent two contradictory emails to customers and non-customers and the first claimed a refund was due to an ...

Hastings Direct issued an email to some customers claiming they had been “overcharged” on their latest car insurance deal.

Hastings Direct was launched in 1997 and is part of Hastings Group, which also includes the brands InsurePink and People's Choice. Its policies are underwritten by Advantage Insurance Company Limited.

A blunder by insurance company Hastings Direct has caused a mix-up, with some customers anticipating refunds while others are left scratching their heads. The firm sent out emails to certain ...

Customers don’t need to take any action, and have been assured by Hastings Direct that nothing has changed with their policies, and there's no need to call or log into their accounts.

Hastings Direct customers have been left baffled by whether a car insurance refund email is real or a scam. Hastings Direct sent two contradictory emails to customers and non-customers and the ...