Hastings Direct increases commitment to fighting insurance fraud with Carpe Data’s claims solutions, enhancing processing efficiency, loss reduction, and customer satisfaction. What initially ...

Hastings Direct was launched in 1997 and is part of Hastings Group, which also includes the brands InsurePink and People's Choice. Its policies are underwritten by Advantage Insurance Company Limited.

Money; Cheap insurance; Hastings Direct customers left 'very confused' over surprise refunds on insurance deals The email - which looks to have been sent to a fair few Hasting Direct customers ...

A blunder by insurance company Hastings Direct has caused a mix-up, with some customers anticipating refunds while others are left scratching their heads. The firm sent out emails to certain ...

Hastings Direct apology over 'refund' emails that left people very confused Earlier this week some people received an email saying they had been 'overcharged' and would be refunded 'everything' ...

Hastings Direct sent two contradictory emails to customers and non-customers and the first claimed a refund was due to an overcharge. But a follow-up email quickly clarified that the refund email ...

Hastings Direct issued an email to some customers claiming they had been “overcharged” on their latest car insurance deal. However, the email went on to assure recipients that they would be ...

Finally, Hastings Direct responded, clarifying that no one was due any refunds. The company issued an apology on X, responding to baffled customers: "Thanks for contacting us about this email.

According to the website Down Detector, there have been 361 reports of outages with Hastings Direct, with issues looking to have started around 12pm. Reports of the emails began around then also.