Editor’s note: This article is the second in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. The interrelated final standards on ...

The 2023 ECCP re-emphasized the need for both performing a root cause analysis but equally importantly using it to remediate your compliance program. It stated, “a hallmark of a compliance program ...

UChicago Medicine is one of 12 hospitals in the nation with a 26-year, Leapfrog straight-“A” streak and Stephen Weber, MD, said the secret is to never be satisfied. “Whether I’m seeing patients or ...

The problem with cybersecurity is that cyber risks are far too plentiful. Trojans, spyware, backdoors, adware, ransomware, viruses and malware, physical theft, social engineering, remote employees, ...

By Abubakari YAKUBU (PhD)Although most modern organisations possess extensive data, a subtler challenge persists: a lack of ...

How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. In my previous CMSWire article, I wrote about whether it’s better ...