Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

Triggers are actions or situations that elicit an emotional response. While they are typically associated with negative responses, a person can also have positive triggers. A person can experience ...

In 1995, a research team in Southern California launched an inquiry into how the challenges people experience during their younger years impact them as adults. They asked approximately 17,000 adults ...

When life is crazy busy or hard, your brain and body need a break from the stress and strain. Notice how your mind inevitably wanders after a period of focused concentration. Notice how your body ...