LONDON--(BUSINESS WIRE)--Reactive Technologies, the UK and Finland-based leader in grid stability measurements, announced today the successful completion of a Series D funding round. The £25 million ...

Proactive support is anticipating and fulfilling your customer’s needs before they even have to ask. It would be like going to a friend’s house after a long, hot walk, and them opening the door for ...

Who’s going to make the first move? That’s the ultimate difference between reactive and proactive care for Internet Service Providers (ISP). With reactive care, you show the customer that you can act ...

Today’s business end-users rely on a growing number of applications and IT services to perform tasks that are critical to the business and to better serve customers. For IT departments, the most ...

As IT environments grow in size and complexity, CIOs and IT managers are looking for support deliverables that can help maximize availability and performance while at the same time reduce the cost of ...

Microsoft is adding a new, high-end support option to its Premier service line-up that is focused on "proactive," rather than remedial, support. Available globally as of August 18, the new offering, ...