Enterprises should consider centralizing all their voice trunks into their data centers as they move to VoIP/SIP. Enterprises should consider centralizing all their voice trunks into their data ...

When a company finally comes to terms that its voice and data convergence is severely lacking, it becomes essential to establish criteria to launch a consistent, yet potentially tricky, foundation.

Whether you are working with Avaya, Cisco, Microsoft, or BroadSoft, you will encounter proxies, registrars, and back-to-back user agents. Enterprise Connect is a just a month away, and I am in the ...

Even many IT professionals haven't heard of the Session Initiation Protocol (SIP), so it's almost certain your users haven't. However, unless you're using an entirely proprietary Voice-over-IP (VoIP) ...

In our last VoIP installment, we looked at the main reasons why SIP has become a widely adopted protocol, but we left details of the protocol’s inner workings fairly vague. This article will drill ...

From a carrier's perspective, the turn to packetized voice has been touted as providing voice calls “too cheap to meter,” irrespective of the distance between caller and call recipient. The advent of ...

“When you're talking to customers that range from service providers to resellers and end-users, you have to be able to offer virtually everything the industry needs, and then some,” said Mr. Grichine.

VoIP: Voice over Internet Protocol. Meet the acronym for communication technology which helps your company communicate faster. When you purchase through links on our site, we may earn an affiliate ...

How can features be used within a business? VoIP deployments used to be only associated with multiple locations and global entities, but new and expanding features provide compelling reasons to ...