Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

Salesforce closed 29,000 Agentforce deals but its stock is down 30% in 2026, and showcase demos keep turning out to be works in progress.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Salesforce has introduced Salesforce Headless 360, a new approach that makes the Salesforce platform accessible through APIs, MCP tools and CLI commands, allowing AI agents to build, act and ..

Salesforce has introduced Salesforce Headless 360, making the Salesforce platform accessible through APIs, MCP tools and CLI commands so AI agents can act without relying on a browser. ..

Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning itself ...

Palladin accelerates enterprise AI adoption with a company-wide initiative focused on building Salesforce Agentforce ...

Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...