Analytics is indisputably one of the most important mechanisms for maintaining a competitive edge in today's technologically advanced marketplace. Unfortunately, any analytical process is only as ...

The quantity of digital text data has grown exponentially in recent years and will continue to grow. From social media posts to customer transactions, surveys, reviews, chats, emails and more, ...

Text analytics and text mining have until recently remained on the periphery of my interest in enterprise search. But my consulting work called on me to become instantly familiar with text mining ...

In my last post, I offered a taxonomy of “big data.” I limited the discussion to externally gathered, customer-oriented data, which I then divided into two categories: structured and unstructured.