Many of America’s biggest businesses are losing a small fortune, on a daily basis. From excessive temp agency fees and lost productivity, to overstaffed shifts, companies lose out for a simple reason: ...

According to research, interruptions at work can cost your business up to six hours of productivity a day. The average worker gets distracted every three minutes and five seconds on average, and it ...

CHICAGO, IL - JUNE 04: Employees work the counter at a McDonald's restaurant located inside the company's new corporate headquarters on June 4, 2018 in Chicago, Illinois. McDonald's headquarters ...

When we see high-profile leaders in government and industry promising to boost efficiency, the automatic association might be that workforce efficiency equals cutting jobs. But that's rarely the case.

Heidi Farris is the CEO of ActivTrak, focused on helping organizations use data to understand and optimize the way teams work. In boardrooms across industries, discussions around EBITDA and ...

In a groundbreaking move, California is leading the way in integrating artificial intelligence into state operations. With an eye towards ...

Virtual desktop infrastructure (VDI) has been a workhorse for the energy industry, but today’s widely distributed workforce demands more. As remote work becomes the norm, the focus is shifting towards ...

LIVONIA, Mich.--(BUSINESS WIRE)--Today, the first global provider of integrated employee experience and workforce management solutions, WorkForce Software, releases the findings of its 2023 report ...

Electric utility field crews are being pulled in two directions at once. On the one hand, the grid is expanding and becoming more complex, as distributed generation, battery storage, and extreme ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This ...