(NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement ...

Matrix is proud to announce increased scope on the G-Cloud 14 framework, further cementing their position as a leading provider of workforce solutions to the public sector. This milestone underscores ...

The Department of Defense (DoD), General Services Administration (GSA), and NASA have introduced a proposed rule to amend the Federal Acquisition Regulation (FAR) to incorporate a framework for ...

Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

The lawmakers want the Pentagon to assess remaining gaps in implementing the department’s 2023–2027 Cyber Workforce Strategy.

The workforce management (WFM) market is driven by the escalating need for improved labor productivity, optimized staffing, and enhanced employee experience across industries. Services segment is ...

Transformative workforce management platform features debut of GenAI companion Maggi, which provides organisations with intelligent business outcomes at speed Magnit™, an Integrated Workforce ...

Access a proven framework to help CEOs, CIOs and other C-Level Executives build a future-ready workforce Gartner predicts by 2024, 20% of IT departments in large enterprises will adopt talent-sharing ...

Brynne Conroy writes about small business, women’s money and disability finance issues. Her debut book was an Amazon #1 New Release across multiple categories. In 2022, she won an industry award for ...

Across the federal government, employees are facing unprecedented levels of change. Government personnel continue to play critical roles in addressing our nation's greatest challenges: recovering from ...

Federal agencies need to consider the emotional reactions their employees are likely to have when told that organizational change, business process change or systems modernization is on the way.