Here are travellers’ rights to a refund or compensation when their rental booking is cancelled. View on euronews ...

A n Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.

Airbnb is introducing new cancellation policies that are more guest-friendly than in the past and may cause consternation ...

The rental company is changing its cancellation policies for hosts, which could impact fees for people reliant on seasonal ...

A woman’s vacation to Morocco turned into a surveillance nightmare after she discovered a hidden camera disguised as a ...

I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728.

Airbnb refused to offer a traveler a refund during the Los Angeles wildfires. Part of what makes wildfires — like the Palisades fire, in particular — so dangerous is how rapidly they can change.

Traveling in Asia, the Hendrix family reported being kicked out of an Airbnb due to a clogged toilet. Their video sparked ...

A US woman has called out an Airbnb host in Florida for their “lack of empathy” after they refused to give her a refund for a holiday she booked for her family before Hurricane Milton struck ...

After Betsy Webster cancels her stay at an apartment in Puerto Morelos, Mexico, she's offered a partial refund.

My host canceled at the last minute, and Airbnb agreed to refund me $728. Christopher Elliott, the Travel Troubleshooter. I have not received the money yet.