Capitalism, as Peter Drucker remarked in 1954, is in the first instance about creating value for customers. The significance of his dictum becomes ever more important in the fast-changing ...
We live in an increasingly distributed business world in which organizations rely on timing and components in different parts of the world and in different time zones. To deliver greater value to ...
A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...
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