Small businesses must work to develop their products and services as a key elements of their growth and success. Equally important, your sales staff is the vehicle that moves products and services ...

As a business owner, you may find that you need to develop a technical training manual for your employees or for your customers. Whether you choose to write the manual yourself, assign the project to ...

I recently read our company’s employee manual -- and I was surprised at how good it is. Our manual is different than most in that it sprang up from within the company, rather than being handed down ...

Today marks the 50th anniversary of William Strunk and E.B. White's Elements of Style, the grammar manual used by millions of students, including commentator Marc Acito. Me and a friend was talking ...