Here are travellers’ rights to a refund or compensation when their rental booking is cancelled. View on euronews ...

A n Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the Palisades wildfires in Los Angeles has received a full refund.

Airbnb is introducing new cancellation policies that are more guest-friendly than in the past and may cause consternation ...

The rental company is changing its cancellation policies for hosts, which could impact fees for people reliant on seasonal ...

Although Airbnb bans indoor surveillance devices in private spaces, incidents like this keep surfacing. In 2024, CNN ...

I made a reservation on Airbnb last year for a three-month trip to France this winter. My host canceled at the last minute, and Airbnb agreed to refund me $728.

Airbnb refused to offer a traveler a refund during the Los Angeles wildfires. Part of what makes wildfires — like the Palisades fire, in particular — so dangerous is how rapidly they can change.

A US woman has called out an Airbnb host in Florida for their “lack of empathy” after they refused to give her a refund for a holiday she booked for her family before Hurricane Milton struck ...

Traveling in Asia, the Hendrix family reported being kicked out of an Airbnb due to a clogged toilet. Their video sparked ...

You finally reached Airbnb by phone and talked them into a partial refund. I also contacted Airbnb on your behalf, and it upped the offer to a full refund of the $1,500 you had spent on the apartment.

My host canceled at the last minute, and Airbnb agreed to refund me $728. Christopher Elliott, the Travel Troubleshooter. I have not received the money yet.