An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the ...

In these cases, hosts and guests can cancel eligible stays without consequence and receive full refunds (or partial refunds ...

Airbnb initially did not refund one woman's reservation for a rental in the Pacific Palisades neighborhood of Los Angeles, ...

She got burned. Airbnb guest Ana Mostarac claimed that the company refused to refund her after she attempted to cancel her ...

Afterwards, Airbnb's support team contacted the host for clarification. In a shocking turn of events, the host didn't deny ...

AIRBNB has been blasted as “inhumane” after refusing a refund to a customer who was fleeing her reservation near the ...

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

Airbnb policies, generally speaking, do not favor guests. When it comes to canceling a reservation past a certain date, there ...

Airbnb will work with 211 LA to identify residents in need of temporary housing and connect them to accommodations offered ...

Airbnb was slammed after denying a refund to a customer attempting to flee the apocalyptic wildfires ripping through Los Angeles. Ana Mostarac attempted to cancel her reservation and book new ...

To be eligible for Airbnb's free temporary housing, you must currently reside in an evacuation zone and have been displaced ...

Airbnb’s CEO Brian Chesky revealed a peculiar story about guests seeking a refund after claiming harassment by Stanley, a “friendly ghost." ...