Feb 17, 2025 · If you're ready to take customer experience to the next level, you'll need help desk and ticketing software. Here are the best options for any budget.

Mar 13, 2023 · Email ticketing systems are typically included as part of a help desk software suite with many features to streamline your support processes. First, let's review what you expect …

Nov 20, 2024 · Customer support can make or break a company’s success. Trust me; I’ve been in the weeds, having worked on HubSpot’s support team for two years. Support reps field …

Aug 16, 2024 · Get Started with HubSpot's Support Ticket System for Free In this post, I’ll discuss the must-have features to keep in mind when choosing your internal help desk, plus the best …

Sep 3, 2024 · Get Started with HubSpot's Support Ticket System for Free Read on to learn more about what a customer service ticketing system is, why it's important, how to choose one, and …

Nov 21, 2024 · Explore how AI ticketing automates tasks, boosts productivity, and streamlines customer service, with practical steps for implementation.

May 10, 2022 · Now that we've covered the basic features of issue tracking software, check out the lists below to find a free or premium option that's best for your support team.

Dec 12, 2024 · Reviews: Customers love the engaged support that they receive from the HubSpot support team when they call or have a support ticket. This has been my experience as a …

Jun 15, 2021 · In this post, we'll walk through the fundamentals of ticket routing including what it is, why it's useful, and how you can automate it using your team's ticketing system.

Jun 24, 2022 · Learn about a fundamental tool used by the best customer support teams and how adopting it can help your team as well.