The faster you type, the faster you communicate with others. With our free typing speed test, you can check your WPM and CPM typing scores in a flash!

Jul 24, 2025 · Typing speed tests help both individuals and teams assess their current skill level and identify areas for growth. Most typing tests are free, take just 1–5 minutes, and show both …

Dec 12, 2024 · Learn how we calculate agent ranking for chat & ticket satisfaction reports in LiveChat. See why we chose Wilson score to do it.

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LiveChat® is used by 35,000+ customers worldwide. Go through LiveChat® product tour and learn about way of improving your customer service.

Jun 16, 2025 · How we calculate the response times To measure the first response time of your agents, we check how much time passes from the first message a customer sends to the …

May 16, 2025 · By providing your agents with scripts for common scenarios, you're cutting down on lengthy typing and reducing repetitive tasks. That means fewer resources spent per …

Oct 7, 2011 · Typing is one of those skills almost everyone assumes they’ve mastered, right up until they’re asked to take a typing test. Suddenly, what felt like fluent keyboarding... read more

Jun 16, 2025 · Sneak peek — See what the customer is typing before they actually send their message. Tags — Tag each conversation to see trends and patterns, and filter reports later.

Mar 8, 2024 · Are you ready to skyrocket your typing skills? This comprehensive guide unveils the secrets to fast typing, explores top keyboard choices, and delves into our unique 1000-word …