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A site visitor comes onto your website and interacts with the Drift bot. The bot grabs their information, calculates an auto insurance quote, and messages it back to the visitor.

You can build custom integrations with other platforms or bots for your own Drift instance. The best place to start is with our Quick Start to Drift Apps documentation, then take a deep dive …

With a bit of Javascript and Drift APIs, you can take your site to the next level by explicitly telling the chat when and how to fire on your web pages or application.

Under the Activate Your App section, install your App to your Drift account. This will generate a special non-expiring access token (click the "Install App to Drift" button to reveal).

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When installing Drift it’s important to test and confirm the widget is working properly. There are several ways to check if Drift has been installed correctly on your site or in your web app.

Sign in to Drift Trying to join your company on Drift? Find an existing Drift organization

Access the Drift Live view to engage with customers in real-time and enhance their experience.

If you want more control beyond what is offered through the Drift application, you can use JavaScript to control aspects of the widget programmatically. Take a look at the methods below: