Feb 25, 2025 · Whether you're new to the ITIL world or looking to refine your understanding, this guide breaks down the five key types of ITIL processes and provides real-world examples to …

Jun 15, 2022 · Reading about ITIL can get a little abstract. We bring the topic down to a practical level with ITIL examples, real-world applications of ITIL processes.

ITIL defines a set of processes, tasks, and roles that help ensure the efficient and effective delivery of IT services while aligning with the organization's business goals. Let's explore a few …

ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

ITIL provides a proven framework for aligning IT services with business goals, but the right tools bring those practices to life. Jira Service Management makes ITIL adoption practical and …

Jul 19, 2025 · Experience ITIL in action through a real-life support project. See how incidents, requests, SLAs, KPIs, and CSI come together in one seamless story.

Discover 15 ITIL best practices for 2025 ITSM with examples, Streamline incident & change management, integrate Agile, boost efficiency.

Sep 20, 2023 · In this blog we have provided some insights from two Axelos case studies to show how two well-known companies, Vodafone and the University of Oxford, were able to use ITIL …

Feb 9, 2024 · Explore real-world examples of ITIL implementation and transformation. Learn from successful ITIL implementation cases.

Apr 29, 2019 · The IT Infrastructure Library (ITIL) is the most popular framework for managing IT services. In this article, you’ll find the most useful ITIL templates to streamline your …