
What is a help desk? - IBM
Mar 29, 2021 · A help desk is a software tool or team of human agents that enable a company to support its customers in real time.
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IBM’s technical support site for all IBM products and services including self-help and the ability to engage with IBM support engineers.
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What Is a Network Operations Center? | IBM
Help desk Help desks identify issues with the network, among other roles. However, the help desk mainly interacts with the end user, such as an office worker experiencing disruption in network …
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¿Qué es help desk? - IBM
Help desk es una herramienta de software que responde las preguntas de clientes en tiempo real, además de asistirlos con soporte técnico u otros problemas.
Che cos'è un help desk? - IBM
Un help desk è uno strumento software o un team di agenti umani che permettono a un'azienda di prestare assistenza ai clienti in tempo reale.
AI for IT Support | IBM
The service is built to help clients improve IT reliability, reduce support gaps and streamline inventory management for IBM and other OEM systems. Suggested mitigations and “what-if” …
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