What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera
Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to standardize their …
ITIL - Wikipedia
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT …
ITIL Framework: Key Concepts, Processes and Benefits
Sep 25, 2025 · The ITIL framework is a widely recognized set of best practices and guidelines for managing IT services and IT service management (ITSM). The ITIL service lifecycle is a core …
What Is IT Infrastructure Library (ITIL)? | IBM
ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT services by …
ITIL at a Glance
An introduction to ITIL 4, the global framework for effective IT service management. See how it supports career growth, drives organizational improvement, and helps align IT capabilities with business …
What is ITIL? A guide to the IT Infrastructure Library
Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a …
What is ITIL? Your guide to the IT Infrastructure Library - CIO
Jun 3, 2025 · ITIL is a framework of best practices to deliver IT services. ITIL’s systematic approach to ITSM can help businesses manage risk, strengthen customer relations, and build an IT environment ...
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL has grown …
ITIL framework explained: what it is & how to comply
Aug 13, 2025 · The ITIL framework is a set of best-practice procedures and processes for IT and digital service management. It is a framework used by a huge range of organizations to ensure IT services …
What is the ITIL Framework? An Overview and Guide
Feb 25, 2025 · To help businesses align their IT services with their needs, a comprehensive set of ITSM best practices was created, leading to the development of the ITIL (Information Technology …