We’re honored to be named Best Workforce Engagement Management (WEM) Platform at the 2025 CX Awards by CX Today. This award recognizes how NiCE CXone Mpower brings together AI-driven forecasting, quality, coaching, and performance into one intelligent platform, helping organizations optimize in real time, empower employees, and elevate CX. Thank you to our customers, partners, and teams for driving innovation forward with us. #CXoneMpower #WEM | NiCE
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2M views · 2.3K shares | nice work | Builder Studio | Facebook
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NEXT WEEK! Learn how CXone Mpower orchestrates AI-powered workflows, agents, and knowledge to achieve the C-suite’s ultimate goals—lower costs and higher satisfaction on a massive scale. Join our webinar series  from February 25-27 with Metrigy's Robin Gareiss, Constellation Research, Inc.'s Liz Miller, and Opus Research's Amy Stapleton. Register before time runs out: https://bit.ly/4h41zI8 #CXoneMpower #ArtificialIntelligence | NiCE | Facebook
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Create seamless self-service opportunities with CXone Expert, our intuitive knowledge management system. From search engines to community forums, Expert ensures accurate, up-to-date, and consistent information is fed to your customers, making the right self-service answers easier to find. Empower your customers and agents with Expert – learn more >> https://okt.to/Pcz4Ak #CustomerExperience #ArtificialIntelligence | NiCE | Facebook
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